Speaker:

Chris Bail, Professor of Sociology, Political Science, and Public Policy, Duke University

Title:

Bridging Divides with Generative AI

Abstract:

Political discourse is the soul of democracy, but misunderstanding and conflict can fester in divisive conversations. The widespread shift to online discourse exacerbates many of these problems and corrodes the capacity of diverse societies to cooperate in solving social problems. Scholars and civil society groups promote interventions that make conversations less divisive or more productive, but scaling these efforts to online discourse is challenging. This talk will describe a large-scale experiment that demonstrates how online conversations about divisive topics can be improved with AI tools. Specifically, my colleagues and employ a large language model to make real-time, evidence-based recommendations intended to improve participants’ perception of feeling understood. These interventions improve reported conversation quality, promote democratic reciprocity, and improve the tone, without systematically changing the content of the conversation or moving people’s policy attitudes. These findings replicate during a half year experiment on a large social media platform.

Speaker Bio:

Chris Bail is Professor of Sociology, Political Science, and Public Policy at Duke University, where he founded the Polarization Lab. He studies how artificial intelligence shapes human behavior in a range of different settings—and social media platforms in particular. Chris is passionate about building the field of computational social science. He is the Editor of the Oxford University Press Series in Computational Social Science and the Co-Founder of the Summer Institutes in Computational Social Science. Chris received his PhD from Harvard University in 2011.

Location:

In person: Chambers Hall, 600 Foster Street, Lower Level
Remote option: https://northwestern.zoom.us/j/97722631639
Passcode: NICO2024

About the Speaker Series:

Wednesdays@NICO is a vibrant weekly seminar series focusing broadly on the topics of complex systems, data science and network science. It brings together attendees ranging from graduate students to senior faculty who span all of the schools across Northwestern, from applied math to sociology to biology and every discipline in-between. Please visit: https://bit.ly/WedatNICO for information on future speakers.

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